The X Change Product Range

The Capability models are a text based reference and modelling toolset. Our models cover a range
of subject areas and can be purchased individually:

• CAPABILITY.CRM for managing your most precious asset, your customers

And coming soon...


• CAPABILITY.HRM for managing the human resources so essential to sustainable advantage


• CAPABILITY.SALES for measuring and developing your sales channel


• CAPABILITY.WEB for developing and managing the infrastructure needed for your digital front office


• CAPABILITY.$$$ for billing and collections

The Value Proposition

Our product and service offerings deliver tangible benefits. How?

A capability model provides the basis for organisational growth.

• Measure the current levels of capability within your organisation – so you know WHAT to change
• Develop a Blueprint tailored to the gaps in your current levels of capability – so you know HOW to change
• Model the Financial Benefits – so you can decide IF you should change

Our Team can reduce the risks of change through education.

• We can educate you and your team -- so you know what we know.

Our Team can manage the change process for you.

• We can give you the people to drive change safely across your organisations whether you use our blueprints or not. Experience and knowledge. Indispensable in times of change.

As a by-product of the modelling process, your capability models will produce RFPs, develop evaluation criteria, acceptance test scripts and provide business rules to put you ahead of the pack.

And the cost? Talk to us. Our price list is available on application and reflects the leverage we have gained by doing the same types of assignments across many different organisations. We think you will be pleasantly surprised.